Privacy & Cookie Policy
Creative Touch Group Limited
Creative Touch Group Limited is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard your personal information when you visit our website or contact us.
Company Information
Creative Touch Group Limited
80B The St
Rustington
Littlehampton
BN16 3NR
United Kingdom
Company Number: 11571614
VAT Number: 408928961
Email: hello@creativetouch.training
Telephone: 0800 193 8555
1. Information We Collect
We may collect and process the following information:
Information you provide directly
This may include:
Name
Email address
Telephone number
Course enquiries or booking information
Information submitted through contact forms
Information provided when enrolling on a training course
Information collected automatically
When you visit our website we may automatically collect:
IP address
Browser type and version
Pages visited
Time spent on pages
Referral sources
This information helps us improve the performance and usability of our website.
2. How We Use Your Information
We use the information we collect to:
Respond to enquiries submitted through our website
Process course bookings and enrolments
Provide information about our training courses and services
Improve our website and user experience
Maintain website security and prevent fraud
Comply with legal or regulatory obligations
We only collect the information necessary to provide our services effectively.
3. Legal Basis for Processing
Under UK GDPR we process personal data based on:
Consent – when you submit a form or request information
Contractual necessity – when enrolling on or attending a course
Legitimate interests – to operate and improve our website and services
Legal obligations – where required by law
4. Sharing Your Information
We do not sell or rent your personal information.
Your information may be shared with trusted third parties where necessary to operate our business, such as:
website hosting providers
payment processors
training administration systems
email service providers
analytics services
These providers are required to keep your data secure and only process it for agreed purposes.
5. Data Storage and Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.
Data is stored securely and access is restricted to authorised personnel only.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or regulatory requirements.
Course enrolment records may be retained where required for certification or training compliance purposes.
7. Your Rights
Under UK data protection law you have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data where appropriate
Restrict processing of your data
Object to certain types of processing
Request transfer of your data
To exercise any of these rights please contact us at:
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
8. Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies are small text files stored on your device when you visit a website.
They help us:
remember your preferences
analyse website performance
improve site functionality
You can control or disable cookies through your browser settings.
9. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function correctly.
Analytics Cookies
These cookies help us understand how visitors interact with our website so we can improve performance.
Functional Cookies
These cookies allow the website to remember choices you make, such as preferences or settings.
10. Third-Party Cookies
Some services used on our website may place cookies through third-party providers such as:
analytics services
embedded content
payment providers
These services have their own privacy policies which govern how they process personal data.
11. Changes to This Policy
We may update this Privacy and Cookie Policy from time to time to reflect changes in legal requirements or our services.
Any updates will be published on this page.
12. Contact Us
If you have any questions about this policy or how we handle your data, please contact:
Creative Touch Group Limited
80B The St
Rustington
Littlehampton
BN16 3NR
Email: hello@creativetouch.training
Telephone: 0800 193 8555
